---
title: UgenTec | Customers | Assay Providers
description: Molecular Assay Providers choose UgenTec FastFinder to make their diagnostic lab customer successful with short time-to-value and sample-to-result assays.
---

# Customer success is key for assay time-to-market.

### Integrate result calling with your molecular assay menu. Stand out from competitors, from sample to result, intelligence included.

![Workflow](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Workflow.png)

Learn how our software platform can help you get your kits to market faster.

Designing, launching and supporting assays is hard. FastFinder is your secret weapon.

Don’t give labs an assay - give them sample-to-result solution. With validated, top-notch result software. Drastically shorten go-live of customer labs. Don’t have them build spreadsheets - let them hit the ground running. Have your service and support team actually see what’s going on when labs call for help. And ease compliance & post-market surveillance while you’re at it.

Request a demo

![Analysis_Screen-1](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Images/LR-Blocks/Analysis_Screen-1.png)

### The software interface that sets you apart and will be the first choice of lab personnel.

Menus are growing, assays are getting more complex, yet still - the pressure on time to market is unrelenting.

Labs lose valuable time when validating a new assay, building IFU’s into spreadsheets, and discovering best practices all over again. Instead, give labs a sample-to-result solution. Tightly integrated with your assay, with validated, top-notch result software.

[![Learn More](https://no-cache.hubspot.com/cta/default/2387197/39d9cf74-b5ff-4d35-afe7-577ba40f8440.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/39d9cf74-b5ff-4d35-afe7-577ba40f8440)

![Insights](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Insights.png)

Fastfinder insights uncovers intelligent insights for you and your distributors.

How many times do your service and support engineers have to go back and forth, or plan on-site visits, to troubleshoot an instrument, an assay, or a new lab workflow?

With FastFinder, your support engineers have direct access to what’s going on when labs call for help. And they’ll love you for it.

While you're at it, ease compliance & post-market surveillance.

Request a demo

![david-clancy-serosep-pcr-analysis-entericbio](https://www.ugentec.com/hubfs/david-clancy-serosep-pcr-analysis-entericbio.png)

“The market is expecting yes/no result. It's become the standard now for routine laboratories."

– David Clancy, CTO, SeroSep –

Molecular diagnostic test providers typically have a large customer base that do manual interpretation of the assays.

SeroSep is at the forefront in innovation, and has a laser focus on making their assays much easier to use. A logical consequence of this approach is to also provide a "red light/green light" answer for an assay result, so that it is no longer necessary to look at a curve and see if it was positive or negative.

The reaction from SeroSep customers towards the UgenTec FastFinder software has been extremely positive. Moreover, FastFinder allows labs to not necessarily use medical scientists anymore to run the test. Labs can now confidently have Lab Technicians run the assays.

 

How UgenTec supported customers   
to improve diagnostics

![HPV](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Images/Sliders/labweb2.png)

a multiplex HPV assay

Learn how Sonic Health modernized HPV testing - quantitative and across 20 markers.

Request a demo

![SpeeDx](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Images/Sliders/labweb4.png)

Mycoplasma Genitalium

SpeeDx bolts on sample-to-result capabilities right out of the box.

Request a demo

![SeroSep](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Images/Sliders/labweb3.png)

SeroSep

With EntericBio, SeroSep became the market leader in GI qPCR testing in the UK & Ireland.

Request a demo

![ThermoFisher](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Images/Sliders/labweb1.png)

ThermoFisher

Respiratory PCR assays for Thermo's TaqPath system allow seamless analysis and interpretation

Request a demo

## Explore other UgenTec Platform Capabilities

![Workflow](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Workflow.png)

![Analysis](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Analysis.png)

![Genotyper](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Genotyper.png)

![Insights](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Insights.png)

![QC](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/QC.png)

![Studio](https://www.ugentec.com/hubfs/Website%205.X%20%20%E2%80%93%20Assets/Icons/Platform/Studio.png)

- [WORKFLOW](https://www.ugentec.com/customers/assay-providers#tab1)
- [ANALYSIS](https://www.ugentec.com/customers/assay-providers#tab2)
- [GENOTYPER](https://www.ugentec.com/customers/assay-providers#tab3)
- [INSIGHTS](https://www.ugentec.com/customers/assay-providers#tab4)
- [QC](https://www.ugentec.com/customers/assay-providers#tab5)
- [STUDIO](https://www.ugentec.com/customers/assay-providers#tab6)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/53fbc067-a3b9-4f6d-936d-a9d25ff78dcc.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/53fbc067-a3b9-4f6d-936d-a9d25ff78dcc)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/eb3fb6d8-31c1-4d4a-ae4f-a6672dc376ea.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/eb3fb6d8-31c1-4d4a-ae4f-a6672dc376ea)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/0c3daa3c-918c-41aa-99fa-66a5387ea2fa.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/0c3daa3c-918c-41aa-99fa-66a5387ea2fa)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/9cebd87d-6aee-4a3b-8464-580105a332e4.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/9cebd87d-6aee-4a3b-8464-580105a332e4)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/42352b8f-c197-4a1d-b47d-1d7d1ae29e41.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/42352b8f-c197-4a1d-b47d-1d7d1ae29e41)

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/6a5f29e4-cd76-471c-86d4-85863dfcdd74.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/6a5f29e4-cd76-471c-86d4-85863dfcdd74)

 WORKFLOW

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/53fbc067-a3b9-4f6d-936d-a9d25ff78dcc.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/53fbc067-a3b9-4f6d-936d-a9d25ff78dcc)

 ANALYSIS

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/eb3fb6d8-31c1-4d4a-ae4f-a6672dc376ea.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/eb3fb6d8-31c1-4d4a-ae4f-a6672dc376ea)

 GENOTYPER

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/0c3daa3c-918c-41aa-99fa-66a5387ea2fa.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/0c3daa3c-918c-41aa-99fa-66a5387ea2fa)

 INSIGHTS

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/9cebd87d-6aee-4a3b-8464-580105a332e4.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/9cebd87d-6aee-4a3b-8464-580105a332e4)

 QC

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/42352b8f-c197-4a1d-b47d-1d7d1ae29e41.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/42352b8f-c197-4a1d-b47d-1d7d1ae29e41)

 STUDIO

FastFinder workflow orchestrates your qPCR sample workflow from order to result. It connects with your LIS, your liquid handling instruments, your thermocyclers and other systems and ensures a full sample to result workflow.

[![See How it Works](https://no-cache.hubspot.com/cta/default/2387197/6a5f29e4-cd76-471c-86d4-85863dfcdd74.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/6a5f29e4-cd76-471c-86d4-85863dfcdd74)

**These partners chose UgenTec** to bolt on result calling to their diagnostic assay, lab workflow, or sample-to-result instrument

![flow-robotics](https://www.ugentec.com/hubfs/5.0%20Test/Logos/flow-robotics.svg)

![fast-Track-Diagnostics](https://www.ugentec.com/hubfs/5.0%20Test/Logos/fast-Track-Diagnostics.svg)

![bioMolecular-Systems](https://www.ugentec.com/hubfs/5.0%20Test/Logos/bioMolecular-Systems.svg)

![viennalab](https://www.ugentec.com/hubfs/5.0%20Test/Logos/viennalab.svg)

![r-biopharm](https://www.ugentec.com/hubfs/5.0%20Test/Logos/r-biopharm.svg)

![abbott](https://www.ugentec.com/hubfs/5.0%20Test/Logos/abbott.svg)

![tecan](https://www.ugentec.com/hubfs/5.0%20Test/Logos/tecan.svg)

![beckman-coulter](https://www.ugentec.com/hubfs/5.0%20Test/Logos/beckman-coulter.svg)

![cepheid](https://www.ugentec.com/hubfs/5.0%20Test/Logos/cepheid.svg)

![lGC](https://www.ugentec.com/hubfs/5.0%20Test/Logos/lGC.svg)

![biorad](https://www.ugentec.com/hubfs/5.0%20Test/Logos/biorad.svg)

![qiagen](https://www.ugentec.com/hubfs/5.0%20Test/Logos/qiagen.svg)

![agilent](https://www.ugentec.com/hubfs/5.0%20Test/Logos/agilent.svg)

![thermo-Fisher-Scientific](https://www.ugentec.com/hubfs/5.0%20Test/Logos/thermo-Fisher-Scientific.svg)

![roche](https://www.ugentec.com/hubfs/5.0%20Test/Logos/roche.svg)

[![Start with FastFinder](https://no-cache.hubspot.com/cta/default/2387197/150e1f23-63f3-4350-a085-dd94e8bd65f6.png)](https://cta-redirect.hubspot.com/cta/redirect/2387197/150e1f23-63f3-4350-a085-dd94e8bd65f6)

![Imec](https://www.ugentec.com/hubfs/2018-Web-3/20181126-imec.svg)

![ESF](https://www.ugentec.com/hubfs/2018-Web-3/20181126-ESF-.svg)

![Horizon 2020](https://www.ugentec.com/hubfs/2018-Web-3/20181126-Horizon.svg)

![Vlaanderen](https://www.ugentec.com/hubfs/2018-Web-3/20181126-Vlaanderen-verbeelding.svg)

![Vlaanderen](https://www.ugentec.com/hubfs/EIT-Accelerator.svg)

![UgenTec](https://www.ugentec.com/hubfs/2018-Web-3/20181126-UgenTec-White.svg)

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