Our product is situated on the challenging crossroad between IT and biotechnology, directly aimed at laboratories and diagnostic test manufacturers within clinical, agricultural, companion, livestock & other diagnostics. We’re on a mission to improve the way data is analysed and are already working with industry-leading companies.
You collect product feedback from customers. You recommend improvements on the products to R&D, to improve customer satisfaction.
You are responsible for product demos and trainings. You set-up and deliver on-site or online demonstrations of our FastFinder product. You perform troubleshooting towards finding solutions in close collaboration with our international customers.
You provide training not only to customers but also to the direct sales and customer-oriented employees in the company. You help to set-up product presentations to user groups for example on seminars, product workshops and demo days.
You feel comfortable to comply with our company quality management systems, policies, and procedures and consult customers in implementing our product into their quality system.
You are the application and technical support to the sales team and provide technical product support during local customer visits.
You support marketing with product management responsibilities and collect content from customers to build marketing cases.
UgenTec stands for a stimulating startup
We offer a fascinating role with continuous learning in an international environment where you will have the possibility to grow and shape a software solution right from the start. We combine state of the art data science with cutting edge technology in a streamlined development process to ensure we deliver only the best solutions to our customers.
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